How do I become a wholesale partner?

To become a wholesale partner, simply apply via our wholesale portal by completing the registration form. Once your application is reviewed and approved, you'll receive access to our wholesale portal where you can view pricing and place orders.

Do you offer custom or private labeling for wholesale customers

Yes, we do! We offer private labeling services with a minimum order of 25 cases and a $300 setup fee for new customers. Our team can work with you to create a custom design that fits your brand while maintaining our high-quality mulling spices. Learn more about private labeling.

What are your payment terms for wholesale orders?

Our payment terms are Net 30 (N30), meaning payment is due 30 days from the invoice date. We also accept major credit cards and PayPal for immediate payment.

Do you ship internationally?

Currently, we offer wholesale shipping within the United States and Canada. For other international destinations, please contact our customer service team at sales@oldetraditionspice.com for more details.

Can I request a sample of your products?

Yes! We are happy to provide samples of our mulling spices so you can experience the quality before making a wholesale purchase. You can request a sample by filling out the sample request form.
Click here: Request a Sample

What is the shelf-life of your products?

Our mulling spices have an impressive shelf-life of 7 years, thanks to their all-natural composition. This ensures that they maintain their quality and flavor over time, making them perfect for long-term storage and seasonal sales.

How do I contact customer support for wholesale inquiries?

You can reach our dedicated wholesale support team by emailing sales@oldetraditionspice.com or calling 1-800-977-1117. We are available Monday through Friday from 9am-5pm to assist with any questions you may have.

Is there a minimum order quantity (MOQ) for wholesale orders?

Yes, the minimum order quantity for wholesale is 1 case. Our cases contain 12 to 24 units, depending on the product.

What is the lead time for wholesale orders?

We ship most orders same day depending on order volume and custom requests. For private label orders greater than 50 cases, our lead time is typically 2-3 business days. During peak seasons (fall and winter), we recommend placing orders early to avoid delays.

Do you offer shipping, and is it included in the cost?

Shipping costs are not included in the wholesale price. We ship via UPS Ground, and shipping charges will be calculated based on the size of your order and destination. You will see the shipping costs during checkout.

Do you provide merchandising or display materials for retail stores?

Yes, we provide floor, counter, and refrigerator displays, as well as interchangeable graphics for different seasons and customer segments. We also offer bottle-neck hanger sample bags and institutional-sized bags for large batch sampling. Contact us for more details on merchandising support.

What is your return policy for wholesale orders?

We fully guarantee every product we sell. If for any reason you have leftover products that didn’t sell, simply ship them back to us, and we will provide a full refund—no questions asked. We want our wholesale partners to feel confident in carrying Olde Tradition Spice products, and we stand by the quality of everything we offer. For further details or to initiate a return, please contact our customer service team at sales@oldetraditionspice.com or call us at 1-800-977-1117.

Do you offer products for large batches of cider or bulk use?

Yes! We offer institutional-sized bags of mulling spices that are perfect for large batches of cider, whether for sampling or selling by the cup. Each institutional bag will spice 5-8 gallons of cider at a time, making them ideal for events, festivals, or large-scale use.

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